Technical Support
Professional technical support, worry-free for you
Support Services
Comprehensive technical support services to ensure your equipment runs normally
Installation & Commissioning
Professional installation team ensuring correct equipment installation and commissioning
Learn More →Technical Documentation
Detailed product manuals and technical documentation downloads
View Documents →Frequently Asked Questions
Quickly find answers to your concerns
Choosing an HVAC system requires considering factors such as building area, usage requirements, and energy consumption requirements. Our professional engineers will recommend the most suitable solution based on your specific situation.
Generally, we recommend quarterly basic inspections and annual comprehensive maintenance. The specific maintenance cycle depends on equipment type, usage environment, and usage frequency.
Our products provide 2 years of free warranty service, and installation projects provide 1 year quality guarantee. Free repair and parts replacement during the warranty period.
You can submit service applications through customer service hotline, online customer service, or official website. We will respond within 24 hours and provide immediate service for emergencies.
Please immediately contact our 24-hour service hotline. We will arrange professional technicians for remote diagnosis or on-site repair. Temporary replacement solutions can be provided in emergencies.
Service Process
Standardized service process to ensure service quality
1
Requirements Consultation
Understand customer needs and provide professional advice
2
Solution Design
Develop detailed technical solutions
3
Service Implementation
Professional team executes service solutions
4
Follow-up Maintenance
Continuous tracking and regular maintenance
Need Technical Support?
Our professional team is always ready to help you